Store Operations

Feedback
When testing the store after system upgrades or changes:
• Perform test customer journey – perform 3–5 customer journeys and verify in AiFi Console if sessions are properly registered, videos are generated, and transactions are processed:
  • Enter as a customer (not employee)
  • Interact with different gondolas, pick up products
  • Put back the products to where they were
  • If the store has a 3rd party machine (e.g. coffee machine) – order an exemplary product
  • Exit the store to close the session
Feedback
Open the store in Operations App and verify basic functions work as intended:
• Store selection
• Employee QR code entry
• Changing/replacing products
Feedback
In case of any issues experienced, please reach out to AiFi Support via support.aifi.com